Shipping Info

We are proud to offer Free Worldwide Shipping on all orders.

Estimated Shipping Time: 9-30 Business Days *

We aim to dispatch all orders from our warehouse within 24 hours, but please allow up to 3 business days during peak periods.

Note: some instruments are made and manufactured directly for you, so it might take additional 5-8 days to manufacture. Mostly happens with kalimbas, and several ukulele models.

For some US orders, you might receive a confirmation email with the USPS tracking number that will not have any updates for some time. We create a tracking code right away, but we still have to ship your order internationally to our US warehouse.

* Shipping time excludes clearance/customs delays (if applicable). It might take up to 60 days to get delivered to some countries due to the differences in the customs clearance process.