Refund Policy
We are so confident in our products that you can purchase it absolutely RISK-FREE
Guarantee #1: 30-Day "Free Play"
Guarantee #2: 90-Day FREE Returns
Guarantee #3: Worldwide Coverage
While we try our best, accident happens. We are sorry that it happened with you and will work with you to get it corrected.
For defective products, you must first email us at support@playlimba.com within 14 days of receiving your order and include pictures of the damaged items. Upon receipt, we will send out a replacement if available. If a replacement is not available, we will refund the full purchase price of your item.
Lost or Stolen Packages
PlayLimba™ is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, PlayLimba™ will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.